Adobe Acrobat Reader is required to view all PDF (Portable Document Format) files and is available as a free download from the Adobe web site:

• Acrobat Reader for various platforms

Adobe Flash Player is required to view all SWF (Shockwave Flash) files and is available as a free download from the Adobe web site:

• Adobe Flash Player

• Microsoft Excel Viewer

For those using operating systems other than Microsoft:

OpenOffice runs on all major platforms, including Linux and Macintosh, and provides cross-platform application and data functionality:

• OpenOffice

• Microsoft Word 97-2000 Reader

• Windows Media Player